Benchmarking is an essential tool for our clients, allowing them to gauge their business processes and performance against leading financial institutions and industry best practices.

These comparisons help organizations highlight important gaps in operations across a wide range of dimensions, identifying where work is most needed to meet international standards on everything from policy and system design to implementation, leadership, and staff training. We know that applying best practices does not equate to a one-size-fits-all approach, which can do more harm than good. That’s why our analysis and recommendations for improving institutional performance are always based on integrating applicable standards with an intimate understanding of the unique context of each of our client organizations.

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